At Towel Super Center, our shipping process is simple. All orders are shipped within one business day of the time when they are originally placed. The only exception to this rule will be if you order an item that is in “back order” status, at which point the item would ship as soon as it becomes available.
Orders that are placed on Saturday or Sunday will ship out on the following Monday.
Orders placed after 3pm eastern time are shipped the next business day
Orders shipped to the East Coast and the Mid West will experience a two to three business day delivery time. West coast orders will see a delivery time of four to five business days.
We use UPS Ground for all regular orders. Bulk orders are shipped through LTL.
Please check your order at arrival and inform us within 24 hours of delivery of any concerns like shortage or damage.
If an order is cancelled by customer while en route to the customer the shipping charges and any extra cost of returning the package will not be refunded.
For more information, you can call toll free at 1-866-449-3999. You can also email a member of our team at firstname.lastname@example.org.